What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come all my submissions are not coming to my email?

    Asked by mcnabb1 on February 01, 2011 at 07:01 AM

    How come all my submissions are not coming to my email?  I am getting quite a few but not allo?

    I am using this aas a quote request and missing some?

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    JotForm Founder

    Answered by aytekin on February 01, 2011 at 07:44 AM

    First check your spam filter. Some of the messages might be getting stuck there.

    Next, check these two servers. The emails are sent from either one. 

    http://ying.interlogy.com/form/2800430770

    http://monk.interlogy.com/form/2800430770

    If one works and the other does not work let me know. 

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    Answered by mcnabb1 on February 01, 2011 at 12:16 PM

    I got an email from both..  I  have received over 150 of them in last 2 months but looked today and there were about 195 total I missed about 40?   My last 6 I didn’t get?

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    JotForm Founder

    Answered by aytekin on February 03, 2011 at 01:13 AM

    Have you checked your spam folder?

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    Answered by mcnabb1 on February 03, 2011 at 10:55 AM

    ya i checked it. also i am getting most of them. i even turned my spam blocker on this hosting account off

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    JotForm Founder

    Answered by aytekin on February 03, 2011 at 11:51 AM

    Do you see anything common on those 40 submissions?