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Francis4344Asked on November 5, 2017 at 12:58 PM
Hello!
This is my form https://form.jotform.com/7308491977
I have tried the form but I get an eror message regarding the Paypal setup.
I do not want to offer any payment. This will be cash on delivery.
I can edit Paypal options but not remove it altogether?
How can I remove Paypal?
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JanReplied on November 5, 2017 at 1:45 PM
My understanding is that you do not want to integrate the form with PayPal. However, you want to use the functionality of the Products section.
I suggest you remove the PayPal integration and use the Purchase Order tool. Please check the screen capture below:
Here's a guide: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order.
Hope that helps. Thank you.
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Francis4344Replied on November 5, 2017 at 2:18 PM
Ok, this works.
But the report does not. How can I get the different products to show in separate fields in the report?
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JanReplied on November 5, 2017 at 2:51 PM
May I ask what report are you referring to? Are you referring to the Grid Report located in the Submissions page?
Please take note that this is a normal behavior in payment submissions. By default, all payment details will be 1 column or single cell.
You might want to check this workaround, here's the link: How-to-separate-payment-product-data-into-separate-excel-columns.
Hope that helps. Thank you.