upgrade issue

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    alanfux
    Asked on September 11, 2012 at 04:41 PM

    Hello,

    I was designing forms for a client with a username I created. I gave him the login info and a link so that he could upgrade to increase the SSL quota. He has processed a payment for a premium account but neither of us can tell if he upgraded the currently used account or created a new one. Doesnt seem to have goen through.

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    jeanettebmz
    Answered on September 11, 2012 at 05:16 PM

    Hi, can you please provide us with the order reference number? I just checked into our records and could not find anything related to either this username or email address