What is that mean Login failed - AUTOSUSPENDED

  • Profile Image
    asd
    Asked on November 05, 2017 at 04:16 PM

    what is that mean Login failed - AUTOSUSPENDED



    This is a re-post of a comment on JotForm: the Online Form Builder for Distributed Teams

  • Profile Image
    Kevin_G
    Answered on November 05, 2017 at 06:10 PM

    Your account has been suspended due to the form "Face book" on your account, you're currently asking for a password, here is a screenshot of the guilty field: 

    15099231591.png

    Please note that asking for such information is not allowed on JotForm, I would recommend you to check our terms in order to know what you cannot ask on your forms: 

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I had to delete the form in order to reactivate your account, please avoid to keep asking for such information, otherwise your account can be suspended again. 

    If you have questions, let us know.