How can I stop the new form editor from lagging?

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    djdemers1
    Asked on November 05, 2017 at 04:48 PM

    The new form editor is slow to the point of being unusable on both Firefox and Chrome for me, which are fully updated. This doesn't happen with any other website. The text lags when I type, and the menus take 10 seconds to open for simple functions like adding a new field.

    The previous editor had everything you needed to do on a simple, visible menubar. Fields took me seconds to enter. The new editor does not offer any clear improvements, and it is clunky and slow.

    Is there any way to revert to the previous form editor?

    I have used JotForm for several years, but this new update is going to force me to find a new product if it cannot be improved. Thank you for your assistance.

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    Kiran
    Answered on November 05, 2017 at 11:28 PM

    Generally, the issue happens when there are too many fields and conditions in the form. I have cloned your last edited JotForm in the build and view modes, and see that the form is working normally at my end. However, I see that there is a small delay (about a second) in the view mode when text is entered in the input fields. This is due to the the Auto-fill feature (continue forms later) enabled on the form. You may try disabling the Auto-fill feature and see how it works.

    Is there any way to revert to the previous form editor?

    Unfortunately, the v3 form builder has been discontinued. It is no longer available and not possible to revert to the previous version builder.

    Thanks!