I cannot login because of autosuspend

  • daniel123418
    Asked on November 6, 2017 at 4:55 AM

    I suddenly logged out and showed up AUTOSUSPENDED. when trying to log in. what is going on?

  • amy
    Replied on November 6, 2017 at 6:52 AM

    Your account has been auto suspended by our System due to your form (http://www.jotformeu.com/form/73085453042351) which asks Instagram username and password. Please note that asking such info from the users is considered phishing and it violates our Terms of Use.

    1509969042Screen Shot 2017 11 06 at 14 Screenshot 10

     

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    I have now deleted the guilty fields on your form and re-activated your account. Please refrain from doing this because it will be difficult for us to re-activate your account in the future once your account gets suspended again.