- smartcorelabsAsked on November 06, 2017 at 07:55 AM
- JotForm SupportEltonCrisAnswered on November 06, 2017 at 09:52 AM
Is this the form in question http://www.jotform.us/form/73094110384148?
The payment field on this form is not required so they can submit the form normally without making a payment.
If you want users to pay, make sure to make the field required so they can't submit the form without selecting a product.
- smartcorelabsAnswered on November 06, 2017 at 10:43 AMNo it is this form,
However, there were 3 payment choices at the time of the issue. Due to
Registration limits, I removed the other two options.
- JotForm SupportEltonCrisAnswered on November 06, 2017 at 11:53 AM
Thanks for providing the right form.
So I checked that form and the product field is also not required.
In the last submission of that form, there was no product selected so the form submits without any payment, hence the total is 0.00.