Form not updating

  • STLCursillo
    Asked on November 6, 2017 at 9:40 AM

    I made a few changes to my form this morning and it will not update. It appears to save but no matter which browser I use or path I take to get there the form still has the old info on it. Are there server problems this morning?

  • Kevin Support Team Lead
    Replied on November 6, 2017 at 11:22 AM

    Apologies for the inconveniences this may have caused to you. 

    I have been checking your forms and found they are updated, please check this screen-cast: 

    Form not updating Image 10

    I have cleared your forms cache too, may be that your form is loading a browser cached version, may you please try using incognito mode and see if your form updates. 

    If the problem persists, please let us know.