Private Key Wizard pop-up

  • hattyjackson
    Asked on November 6, 2017 at 9:44 AM

    Hi

    I'm trying to access my submission data but i keep being shown a 'Private Key Wizard' pop-up which I can't get out off? 

    Please could you remove it?

    thanks

    Sam



    Page URL: https://eu.jotform.com/submissions/73054405053346
  • aubreybourke
    Replied on November 6, 2017 at 11:26 AM

    That means you have encrypted forms enabled. If you want to turn off encryption then you will see the option in your form settings:

    1509985587Microsoft Edge 06 11 2017 16 2 Screenshot 10