Download all submissions to the app in my new phone

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    Asked on November 06, 2017 at 10:44 AM


    ive just had a new phone downloaded app but not all the submitions came down. Is there anyway we can do this? This is critical for us as we use the search function via app but need all the submitions.



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    Answered on November 06, 2017 at 12:10 PM

    I think the app will continuously download the submissions data from the background as long as it is sync. You can also click the sync button in the app menu.

    You can also adjust the sync frequency.

    I tested the app and so far it downloaded all the submissions data.

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    Answered on November 11, 2017 at 07:46 AM

    Where is this in the iphone app? It’s only downloaded the last 2 weeks worth

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    Answered on November 11, 2017 at 12:34 PM

    Thank you for the response. kindly try going to submissions(All Submissions) and scroll by holding the submission tab which will then bring the "Release to refresh" as shown below.

    1510421630jotform App 3.png