Several times the changes I made to a JotForm didn't show up right away. Why is that?

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    Bruce Stern
    Asked on September 11, 2012 at 09:54 PM

    The latest occasion is when modifying a form I attempted to change some text and a couple of checkboxes. Yet, after making the changes and saving them, the changes weren't on the published form on my website. Please tell how to resolve this problem. Thank you.

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    idarktech
    Answered on September 11, 2012 at 10:08 PM

    Hi Bruce,

    We are sorry for this inconvenience.

    In order for your form to show the updated changes, please change "form" to "www" on your form URL. If your form runs on form.jotform.net domain, please change it to www.jotform.com

    Example:

    FROM:

    http://form.jotform.net/form/11111111111

    TO:

    http://www.jotform.com/form/11111111111

    Message us back if the problem still persist. Thanks!