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    Can't access form to change items

    Asked by Steve Garrity on September 12, 2012 at 12:41 AM

    I am working with a client that has a form on their website.  The form number is 10994320212.  They recently had to move their website to a different domain and now their thank you page is not pointing to the correct domain.  The problem is that when I try to access their account it doesn't recognize their email address.  They believe it to be debbie@stans.net.   Can you confirm that is the correct email address or let me know how i can access their account. 

    If it helps, their old domain was www.fencelakewi.com and their new domain is www.fencelake.net

    Any information that you can provide would be greatly appreciated.

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    JotForm Support

    Answered by idarktech on September 12, 2012 at 01:39 AM

    Hi Steve,

    I was able to find that form (Form ID:10994320212), it's in FenceLakeWI account. You have to access this account to be able to edit that form. If you've forgot this account's password, use that email address to recover your password.