I cannot view my form using Internet Explorer

  • aktuar
    Asked on November 7, 2017 at 1:02 AM

    Das JotForm Formular kann nicht mehr aufgerufen werden.

    Jotform Thread 1291819 Screenshot
    Page URL: https://form.jotformeu.com/71161999484369
  • Rose
    Replied on November 7, 2017 at 6:21 AM

    We are sorry for this inconvenience. 

    I checked your form and I was able to preview it without having a problem when I click to form URL. 

    1510053662Screen Shot 2017 11 07 at 14 Screenshot 10

    The problem you had experienced could be a temporary issue. Could you please check and let us know if the problem still persists on your side. 

  • aktuar
    Replied on November 7, 2017 at 8:07 AM
    Hello

    i have the problem still persists look the attachement.

    thank you

    regards
    Gregor Schenker

    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Dienstag, 7. November 2017 12:22
    An: aktuar@nikolauswangen.ch
    Betreff: Re: JotForm nicht erreichbar

    A new response has been received:
    JOTFORM
    Answered by Rose
    We are sorry for this inconvenience.
    I checked your form and I was able to preview it without having a problem when I click to form URL.
    1510053662Screen Shot 2017-11-07 at 14.2
    The problem you had experienced could be a temporary issue. Could you please check and let us know if the problem still persists on your side.
    View this thread on browser » Unsubscribe Thread
    1510053704
    ...
  • Welvin Support Team Lead
    Replied on November 7, 2017 at 10:37 AM

    Just so you know that this support forum can't accept email attachments. You will have to access this thread and upload it using the image tool. Here's a guide:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 


    As for the problem, did you try using another browser? Can you check with Chrome or Firefox? If you are restricted to using another browser, try this form URL instead;

    https://www.jotform.com/71161999484369

    I would also suggest checking your Firewall and make sure to allow Jotform.