New Layout: Products section does not have enough height to display multiple products.

  • East_End_Foundation
    Asked on November 7, 2017 at 3:36 AM

    Please see the direct link to my from (as seen from my MacBook Pro). I cannot see my products on my form. The scroll bar is too small. 

    https://form.jotform.com/73065354684159

    Please advise. 

    Thank you. 

    Page URL: https://form.jotform.com/73065354684159
  • Kevin Support Team Lead
    Replied on November 7, 2017 at 8:54 AM

    I have been checking your form and cloned it on my end, I can see you have currently 3 products on your form: 

    New Layout: Products section does not have enough height to display multiple products. Image 10

    When I checked your form I noticed the products display like this: 

    New Layout: Products section does not have enough height to display multiple products. Image 21

    However, as you reported, it does not have enough height to display the products so I will report this to our second level so our developers can have a look on this. 

    We will keep you updated via this thread. 

  • Rose
    Replied on December 13, 2017 at 10:07 AM

    We are sorry for this inconvenience.

    The problem should be fixed now. Could you please check and let us know if the problem still persists on your side. 

    Please also note that when you upgrade your account to any paid plan, you will be able to remove JotForm Branding from your forms and your payment section will be more effective for your customers. 

    Thank you in advance for your understanding.