What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my OLD FORM doesn't work anymore?

    Asked by traveluniversecafe on September 12, 2012 at 05:52 AM

    Last time my forms not working and still not working after I followed instruction from JOTFORM SUPPORT.

    When I create a new form it works. Why old forms not working? Pls. Help. Thank you so much.

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    JotForm Support

    Answered by jonathan on September 12, 2012 at 06:13 AM


    Can you please tell us what is not working anymore? 

    Are you not able to access your forms in the form builder? Or do you have a form embedded on a website that is not working? Can you share to us the URL of your website and also the form that was used?

    Will await your response.