HTML file with embeded form showing 404 error

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    Asked on November 07, 2017 at 09:25 AM


    All my jotform forms are not working anymore on my websites

    For example:




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    Answered on November 07, 2017 at 11:15 AM

    Thank you for contacting us. Our servers are not down. I have checked and it seems the anmeldung.html file where you have embedded your form cannot be accessed.

    This is based on the http error showing it could not find/load the html file. Kindly check on the link above and confirm the file exists of the access to the file is setup correctly.

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    Answered on November 07, 2017 at 12:21 PM

    It seems the reply in this thread didn't reach the Support Forum. If you got a reply via Email, please log in to your Jotform and open this thread: on a browser. Then, please post your reply again. 

    Thank you.