Paypal Pro not working

  • ftlcare
    Asked on November 7, 2017 at 9:47 AM

    I've created my API keys and submitted them in the Paypal Pro Credentials.

    Once I click Verify, it tells me it's "Unable to Verify".

    Please help, I'm not sure what's wrong. The API Username and Keys are fresh so that's not the issue.

    Page URL: http://www.evernote.com/l/Ah2kuheacTVND4vu0K3-ifWfj5fyrOKbW5Q/
  • Kevin Support Team Lead
    Replied on November 7, 2017 at 11:27 AM

    I have checked your page and it does not seem to be working; however, I've tested the PayPal Pro integration on my end and it works, please try testing it on your end too: How-to-Test-your-PayPal-Payment-Form

    Also, make sure to remove spaces before and after each API info string. 

    If you're unable to process payments, please let us know. 

  • ftlcare
    Replied on November 7, 2017 at 12:11 PM

    This is my page screenshot that it's not verifying and I made sure there are no spaces


    1510074645Capture Screenshot 10

  • Kevin Support Team Lead
    Replied on November 7, 2017 at 1:22 PM

    I have just checked your form and noticed the message is different: 

    Paypal Pro not working Image 10

    Please make sure that your account is allowed to accept payments through the API and that your API info is correct, you may contact PayPal support for this: https://www.paypal.com/us/smarthelp/contact-us 

    If the problem persists even after confirming, please let us know.