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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why aren't fields in my form updating on my site?

    Asked by themomwrites on September 12, 2012 at 07:20 AM

    Hi, 

     

    I'd recently created a form on my site for Gift guide submissions, however, when I make changes to the form in Jotform and then, embed the updated form on my site, the updates aren't showing up. I have a Wordpress, self-hosted site and when I made the updates last, they happened automatically. But this time, the changes aren't showing up. I added a few new 'categories' to the form but the form doesn't reflect those categories. however, I can see them when I come to Jotform to edit the form..  

    The form is embedded here http://www.themomwrites.com/2012/08/holiday-gift-guide-submissions.html

    Please help. 

    Thanks. 

    Page URL:
    http://www.themomwrites.com/2012/08/holiday-gift-guide-submissions.htm<br/>l

  • Profile Image
    JotForm Support

    Answered by idarktech on September 12, 2012 at 07:58 AM

    Hi,

    Please change your form embed code to this:

    <script type="text/javascript" src="//www.jotform.me/jsform/22360938170452"></script>

    We have delay problems with some of our domains and hopefully this will be resolved sooner or later.

    Apologies for the inconveniences caused.