My Notifier is not showing all the required info?

  • AgilityAssoc.Canada
    Asked on November 7, 2017 at 10:28 AM

    My form 52745887899988 has a number of different notifiers with different conditions. 

    COURSE APPROVAL TRACKING 1

    COURSE APPROVAL TRACKING 2

    COURSE APPROVAL TRACKING 3

    For some reason Tracking 2 and 3 are not showing all the fields with data. Only the date fields when the Notifier is sent.

    I must have some settings that are conflicting but I can't figure it out. This all worked originally but I have some how messed it up and need HELP!

    Thank you, Robert

  • BJoanna
    Replied on November 7, 2017 at 12:08 PM

    I am not able to replicate mentioned issue on my cloned form. All data that I entered on the form is  shown inside of the Approval 2 and 3 email Notification. 

    1510074274email Screenshot 10

    Were you able to resolve the issue? 

    If the issue still persists on your end, you can re-create those two email Notifications. Delete existing emails and create new emails. 

    How to Delete Notifications/Autoresponder

    Setting up Email Notifications

  • AgilityAssoc.Canada
    Replied on November 7, 2017 at 1:14 PM

    Hi, thank you for looking into this. 

    I have an image of Approval 2 I will show the lack of information on it.

    1510078395part2 Screenshot 10

    Regards, Robert

  • Welvin Support Team Lead
    Replied on November 7, 2017 at 2:34 PM

    Both notifiers seem to be working. I checked this particular submission, and you only have the data on your screenshot and nothing else. Please review. Perhaps, you removed the data while editing?

    You only have the following on the submission page for the Submission ID 3796906753394288501:

    My Notifier is not showing all the required info? Image 1 Screenshot 20


  • AgilityAssoc.Canada
    Replied on November 8, 2017 at 8:15 AM

    A humble hello,

    I feel like a dodo for not checking that my self. Thanks for clearing that up.

    Best regards, Robert