I filled in a form yesterday and can’t open it today. How can I edit the form

  • Profile Image
    PatriciaPoe
    Asked on November 07, 2017 at 11:03 AM
  • Profile Image
    Kevin_G
    Answered on November 07, 2017 at 12:15 PM

    I can see you have one form related to your account, please log into your account PatriciaPoe in order to access the form. 

    If you forgot your password you may reset it and an email should be sent to T******i*****e@a*t.net. 

    If you still have problems accessing your form, please let us know. 

  • Profile Image
    PatriciaPoe
    Answered on November 07, 2017 at 01:43 PM
    Still having trouble opening the form.  I keep getting the request to submit a header Patricia Poe
    Terra Verde Landscaping3863 Three Mile Road NE
    Grand Rapids MI 49525
    616-361-8544 office
    616-361-7165 fax
    616-460-8444 mobile
    On Tuesday, November 7, 2017 12:15 PM, JotForm wrote:

    New response received A new response has been received: Answered by Kevin_G I can see you have one form related to youraccount, please log into your account PatriciaPoe in order to access theform. If you forgot your password you may reset it and an email should be sent toT******i*****e@a*t.net. If you still have problems accessing your form, please let us know.  View this thread on browser » Unsubscribe Thread 1510074921

    ...
  • Profile Image
    Kevin_G
    Answered on November 07, 2017 at 02:30 PM

    Apologies for the confusion, but I'm not sure if I'm understanding correctly your problem. 

    Is this related to the forms you have created on your account? 

    If so, I can see you have not added fields nor received submissions yet, please check this chapter from our guides that will help you creating your forms: https://www.jotform.com/help/chapter-2-Create+Forms 

    Is this related to a form that you have submitted and you want to access? 

    If so, then please note that we cannot share information from other user, you will need to contact the forms owner in order to have details about your submission. 

    May be too that you're getting the error while trying to edit the form using the builder (although I have checked this and it works on my end), please let us know if this is the case. 

    If possible, you may provide us the link where you're getting the issue on, would be helpful if you could provide some screenshots about the problem too, please note that this forum thread does not accept attachments or images through email responses so you will need to open this thread in a web browser and upload the image following this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.