Conditions not working in preview mode of the cloned form

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    acctforms
    Asked on November 07, 2017 at 11:34 AM

    Hello Team,

    Ran across a weird issue with this specific form. I made a bunch of changes to the fields and conditions to hide unnecessary boxes in specific scenarios. When trying to use the Preview function, none of the conditions work, the validations do not seem to work either and trying to submit the form doesn't do anything. 

    As a last resort, i tried the link contained in the Publish section of the form and everything works fine. I'm using the same browser for both tests (Chrome), but for some reason, the preview didn't work yet the publish form did. 

    Thanks,

    Terence

  • Profile Image
    Jan
    Answered on November 07, 2017 at 12:58 PM

    Sorry for the inconvenience. We had an issue with regards to embedded forms with conditions and in the preview mode.

    Our developers already fixed the issue. Please log out from JotForm and restart your browser. After that, please verify if the conditions are now working in Preview mode.

    Let us know if the issue persists. Thank you for your understanding.