Embedded Form on Facebook Page

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    Asked on November 07, 2017 at 11:40 AM

    Hi, I've embedded the form on our Facebook page. I test drove the form, filling in all required date and got a message that said, "Please check this box if you want to proceed." I can't figure out what box the message is talking about. What box are they talking about? I've included a screenshot of the message. 

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    Answered on November 07, 2017 at 01:07 PM

    It is possible that you forgot to fill up the Google reCaptcha field at the bottom of the form. It is also possible that the pop-up is not related to JotForm.

    Please provide the URL of your Facebook page so that we can further investigate. We will wait for your reply. Thank you.

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    Answered on November 07, 2017 at 03:28 PM

    Hi, thanks for getting back to me, here's a link to the Facebook page https://www.facebook.com/themetropath/?ref=bookmarks 

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    Answered on November 07, 2017 at 04:20 PM

    I have tried submitting the form on your Facebook page and was able to submit without any issue. After submitting the form, it redirected to your web page displaying the Thank you page.


    Please check once again and let us know if you are still experiencing any further issue. We will be happy to take a look again.