URGENT! v8_build_source.js:38: Error loading file load( configFile + '.js'); ^

  • Profile Image
    ParaisoAnimal
    Asked on September 12, 2012 at 10:00 AM

    Our form suddenly stopped working, our customers cannot fill the application form, we are losing sales. Please fix ASAP!

    Form is embedded at: http://www.paraisoanimal.net/ficha/ficha.php

    ERROR: v8_build_source.js:38: Error loading file load( configFile + '.js'); ^

    Thanks

  • Profile Image
    aytekin
    Answered on September 12, 2012 at 10:09 AM

    What is the URL of the page where you see this error? 

  • Profile Image
    chiefghana
    Answered on September 17, 2012 at 07:38 AM

    Similar issue:

     

    http://form.myjotform.com/form/21744499684570

  • Profile Image
    pinoytech
    Answered on September 17, 2012 at 07:50 AM

    Hi chiefghana,

    We apologize for the inconvenience that may have caused. I've check your webpage where your form embedded and your form is working properly. Can you please look at it again and do let us know if the said issue still persists. Try also to delete your browser cache and cookies.

    Thank you!