Box Integration- Need One Paper for Submissions

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    Asked on November 07, 2017 at 02:19 PM


    My organization is against google forms because of the risk of information being released to the public. I have been asked to use Jotform to integrate it with Box. Each time I submit my form, JotForm creates an additional PDF with the information I am looking for in a folder on Box. I am looking to simply add the new information into a spreadsheeet like google sheets. 

    Is this an option? 


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    Answered on November 07, 2017 at 03:17 PM

    The PDF report created in Box is mandatory. It is created every time your form is submitted and is using the integration app.

    If you do not want the PDF report to contain the information/data from the form submission, you can modify the PDF report and remove all the field in the report so that it will only show an empty PDF report every time.

    You can modify the PDF report by editing it in your Form Builder.

    User guide: How to Customize PDF Submissions Report

    Please take note though that the PDF report is also being used on other features of your form (i.e. submission pdf attachment, submission pdf report, submission pdf link).

    I hope this help. Let us know if you need further assistance.

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    Shawn Loftus
    Answered on November 08, 2017 at 07:52 PM

    Thanks for the response, Jonathan! This makes submissions exhausting to look for using Box.

    Does the support team has plans on making easier integration? 

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    Answered on November 08, 2017 at 09:20 PM

    Currently, we are not aware of any scheduled plans on redeveloping the Box integration from the development team. Is there a specific feature that you are looking for with Box that we could escalate?