Unable to access my account and forms

  • madolerental
    Asked on November 7, 2017 at 2:40 PM
  • Mike_G JotForm Support
    Replied on November 7, 2017 at 3:50 PM

    We would like to apologize for any inconvenience this had caused you. I have checked your account and I can only see one form that got a high rating from our phishing tool.

    http://www.jotform.us/form/22878444267162

    I have double-checked the fields in that form and I have not found anything that would be enough to trigger an account suspension. And since that is the case, I have reactivated the account as it appears the fields are clear to me.

    You should be able to log in to your account and access your forms again.

    If you have other questions or concerns regarding this, please feel free to contact us again anytime.