FORMULARIO CONTATO - CONTATO OSDINFORMATICA

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    rodrigocezar
    Asked on November 07, 2017 at 03:08 PM

    Boa noite,

    Possuo um formulario de contato chamado CONTATO OSDINFORMATICA onde o mesmo está acumulando diversos email de spam com propagandas nada haver com o proposito do formulario.

    Gostaria de saber 2 coisas.

     1ª  Tem como bloquear esses spam?

    2ª Como faço para apagar esses emails da caixa de entrada?


    Aguardo contato

  • Profile Image
    Kevin_G
    Answered on November 07, 2017 at 04:10 PM

    1. You may add a captcha to your form to stop spam: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field 

    Additionally you may set up unique submissions on your form, these guides will help you doing that: 

    https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    You may also add a verification widget: https://widgets.jotform.com/category/verification 

    This guide will help you adding it to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form 

    2. If you want to delete the spam emails, then this needs to be done according to your email provider interface. If you use Gmail, this guide will help you: https://support.google.com/mail/answer/7401?co=GENIE.Platform%3DDesktop&hl=en 

    If you need to delete the spam submissions, then this guide will help you doing so: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data 

    I hope this helps. 

  • Profile Image
    rodrigocezar
    Answered on November 08, 2017 at 08:43 AM
    Bom dia,
    Incorporei no meu formulario o captcha, porem quando é habilitado o recaptcha ele não aparece online. Somente se deixar recaptcha como "NÃO" que funciona.
    Em 07-11-2017 19:10, JotForm escreveu:
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Kevin_G
    1. You may add a captcha to your form to stop spam: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field
    Additionally you may set up unique submissions on your form, these guides will help you doing that:
    https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
    You may also add a verification widget: https://widgets.jotform.com/category/verification
    This guide will help you adding it to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form
    2. If you want to delete the spam emails, then this needs to be done according to your email provider interface. If you use Gmail, this guide will help you: https://support.google.com/mail/answer/7401?co=GENIE.Platform%3DDesktop&hl=en
    If you need to delete the spam submissions, then this guide will help you doing so: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
    I hope this helps.
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  • Profile Image
    Kevin_G
    Answered on November 08, 2017 at 10:38 AM

    As I can understand your issue, the captcha is not showing up when you add it to your form.

    Is this correct? 

    I have checked it and noticed the captcha is not present, besides that you may use any of the alternatives provided above; however, if captcha is required, you may add it and let us know so we can further inspect your form. 

    If you have embedded it, please also share us the link to your page, we will be happy to have a look on it.