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rodrigocezarAsked on November 7, 2017 at 3:08 PM
Boa noite,
Possuo um formulario de contato chamado CONTATO OSDINFORMATICA onde o mesmo está acumulando diversos email de spam com propagandas nada haver com o proposito do formulario.
Gostaria de saber 2 coisas.
1ª Tem como bloquear esses spam?
2ª Como faço para apagar esses emails da caixa de entrada?
Aguardo contato
Page URL: https://form.jotformz.com/71914713845663 -
Kevin Support Team LeadReplied on November 7, 2017 at 4:10 PM
1. You may add a captcha to your form to stop spam: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field
Additionally you may set up unique submissions on your form, these guides will help you doing that:
https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
You may also add a verification widget: https://widgets.jotform.com/category/verification
This guide will help you adding it to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form
2. If you want to delete the spam emails, then this needs to be done according to your email provider interface. If you use Gmail, this guide will help you: https://support.google.com/mail/answer/7401?co=GENIE.Platform%3DDesktop&hl=en
If you need to delete the spam submissions, then this guide will help you doing so: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
I hope this helps.
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rodrigocezarReplied on November 8, 2017 at 8:43 AMBom dia,
Incorporei no meu formulario o captcha, porem quando é habilitado o recaptcha ele não aparece online. Somente se deixar recaptcha como "NÃO" que funciona.
Em 07-11-2017 19:10, JotForm escreveu:
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by Kevin_G
1. You may add a captcha to your form to stop spam: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field
Additionally you may set up unique submissions on your form, these guides will help you doing that:
https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
You may also add a verification widget: https://widgets.jotform.com/category/verification
This guide will help you adding it to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form
2. If you want to delete the spam emails, then this needs to be done according to your email provider interface. If you use Gmail, this guide will help you: https://support.google.com/mail/answer/7401?co=GENIE.Platform%3DDesktop&hl=en
If you need to delete the spam submissions, then this guide will help you doing so: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
I hope this helps.
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Kevin Support Team LeadReplied on November 8, 2017 at 10:38 AM
As I can understand your issue, the captcha is not showing up when you add it to your form.
Is this correct?
I have checked it and noticed the captcha is not present, besides that you may use any of the alternatives provided above; however, if captcha is required, you may add it and let us know so we can further inspect your form.
If you have embedded it, please also share us the link to your page, we will be happy to have a look on it.