Trying to upload an image to my thank you page and it is not doing it.

  • Mawkleonite
    Asked on November 7, 2017 at 3:34 PM

    Trying to upload an image to my thank you page and it is not doing it. I can upload other images, just not this one specifically. Are there a limited number of file types that can be used or requirements for the images? Any help would be awesome!

  • David JotForm Support Manager
    Replied on November 7, 2017 at 4:30 PM

    Is there any error message shown when you attempt to upload the image? What is the file size? The limit is up to 1GB. 

    Please share the file to support@jotform.com, and refer to the link of this thread: https://www.jotform.com/answers/1292965, so, we will try to upload it.