Deactivated Form still works

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    Klaus
    Asked on September 12, 2012 at 11:01 AM

    Hallo Jotform Support,

     

    I don't get it. I deactivated following form: http://form.jotformeu.com/form/21125444829352

    But it still activated although it shows me deactivated in Admin Console.

     

    What am I doing wrong?

     

    thanx and greetings from Germany.

     

    Klaus

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    liyam
    Answered on September 12, 2012 at 11:50 AM

    Hello Klaus.  Can you try clearing your browser's cache and then visiting the form again?  I just checked your form and it seems deactivated on my end.

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    Klaus
    Answered on September 12, 2012 at 12:15 PM

    hi lyam,

    I cleared my browsers cache, tried IE9, Chrome and Firefox - even with my android smartphone via umts - form still opens - strange...

    try to open it directly via my website: http://www.cajonworkshops.de/6.html 

    its the first button "zum Workshop anmelden" (15. September 2012)

     

    thanks for your help

     

    klaus

  • Profile Image
    EduardoMendez
    Answered on September 12, 2012 at 12:28 PM

    Hi Klaus,

    Here is the image of my browser when trying to open the form that you mentioned on this thread.

     

    You may be experiencing a replication delay.  We are currently merging to a more powerful cloud of servers and this has caused a temporary delay in the replication of forms between the servers.

    I suggest that when editing your form, you log onto the server where the form is hosted.  I notice that most of your forms are hosted on http://www.jotformeu.com

    We apologize for the inconvenience and please let usknow if you have any other issues!

  • Profile Image
    Answered on September 12, 2012 at 12:30 PM

    Thanx form your help.

     

    Klaus

  • Profile Image
    Answered on September 12, 2012 at 12:30 PM

    Thanx form your help.

     

    Klaus

  • Profile Image
    Klaus
    Answered on September 12, 2012 at 12:30 PM

    Thanx form your help.

     

    Klaus

  • Profile Image
    Klaus
    Answered on September 12, 2012 at 12:30 PM

    Thanx form your help.

     

    Klaus

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    liyam
    Answered on September 12, 2012 at 12:42 PM

    You're very much welcome, Klaus.  If you have other questions or concerns, please do let us know.

    Thanks.