Why is my form not updating?

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    bobess
    Asked on September 12, 2012 at 11:28 AM

    I've updated my form on the jotform web site and saved it.  The changes I made are to the font colour which is correct on the jotform web site but does not update on my web site.  I've also re-entered the code but still it gives me the old form previous to the update.

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    EduardoMendez
    Answered on September 12, 2012 at 11:43 AM

    @bobess

    We are currently merging to a more powerful cloud of servers and this is causing some of our clients to experience a delay in the replication of the changes made.  

    I noticed that your form is hosted on http://www.jotformeu.com, so one thing that you can do is to log into that server in order to edit the form. 

    We apologize for the inconvenience and please do let us know of any other issues that you may come accross.

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    EduardoMendez
    Answered on September 12, 2012 at 11:50 AM

    BTW, here is the image that I received when opening the URL that you have provided.