What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form doesn't update. Who do I fix this?

    Asked by barq on September 12, 2012 at 12:01 PM


    I have updated my form at JotForm, but the form doesn't show the updates when previewing it or when loading it in a browser. I have tried clearing the cache.

    Could this thread be private bt.w.?

    Any ideas?

    All the best


    Page URL:

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on September 12, 2012 at 12:09 PM


    We apologize for the inconvenience.

    We are currently merging to a more powerfull cloud of servers and this has produced some delays in the replication of forms.  I noticed that most of your forms are hosted on http://form.jotformeu.com.

    I suggest that you login to http://form.jotformeu.com when editing your forms in order to keep the replication delays to a minimum.