How to embed form to a wordpress website.

  • roffe
    Asked on November 8, 2017 at 6:06 AM

    I've used JotForms WordPress plugin for seamless integration of jotForm to my pages. As in, for instance, here: https://www.grendel.no/big-5-profilanalyse-hvem-er-du/.

    The user experience is very varied. Some users can't scroll the web page. For others, it works fine.

    Is this a common experience with this plugin? Or might there be something about the them I use that clashes?

    Any and all feedback welcome.

    Thank you,

  • TREVON
    Replied on November 8, 2017 at 9:17 AM

    Thank you for contacting us. Would you likely know the browser that had issues for these particular users?

    It would be appreciated if we could get a snapshot/screenshot of the issue if this happens for further analysis.

    Also kindly share the version of WordPress you are using.

    I would also recommend you re-embed your form again by removing the plugin and adding it again to your website.

    Below is a link on how to add your form to WordPress: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version

    Kindly do let us know if the above information is helpful.