my forms do not link back to my own pages

  • BTBA_Neil
    Asked on November 8, 2017 at 7:15 AM

    Can you please help me as one of my two licence application forms should return customers to my website for further details but they both now go to your thanks you page. 

    https://form.jotformeu.com/72353270283352

    Should go to http://coach.btba.org.uk/page.php?82

    https://form.jotformeu.com/72352467283359

    goes to your thanks you page


    Page URL: https://form.jotformeu.com/72353270283352
  • onur JotForm Developer
    Replied on November 8, 2017 at 8:02 AM

    Hello,


    You could try to redirect by editing thank you page.

    1510146140Screen Shot 2017 11 08 at 4 Screenshot 10

    Please let us know if that won't solve your problem,

    Regards.

  • BTBA_Neil
    Replied on November 9, 2017 at 4:43 AM
    New response receivedalready set, which is why I am confused.
    as attached
    Ron Griffin
    ...
  • TREVON
    Replied on November 9, 2017 at 7:53 AM

    Thank you for contacting us. I have checked your two forms and the first form: https://form.jotformeu.com/72353270283352 is redirecting to http://coach.btba.org.uk/page.php?82 as demonstrated below.

    1510231448Page redirecting1 Screenshot 10

    On the other hand however the form https://form.jotformeu.com/72352467283359  is not redirecting and I have seen it the redirection setting is not setup for this form. Its pointing to the default Thank You page.

    Kindly setup the redirection as advised by my colleague.