- LanayaAsked on September 12, 2012 at 12:38 PM
I am following this ok until I get to step #9
My forms are set up so I have a final Order Form and a Paypal Redirect form. I want my payment options botton if paypal is chosen it directs the buyer to the paypal payment form to order, I don't want them to have to input their Name and address ont the paypal form so I want both forms to submit together in my notification email.
This is a re-post of a comment on How to Update the Multiple Payment Form
- JotForm SupportEduardoMendezAnswered on September 12, 2012 at 03:00 PM
Can you please provide us with the URL of the forms in question. We'll be glad to assist you! Thanks
- LanayaAnswered on September 13, 2012 at 02:15 AM
Thank you for your help
- JotForm SupportliyamAnswered on September 13, 2012 at 06:10 AM
Here's a suggestion, Lanaya:
From how I see that the form will come out, what's going to happen is that 1 form will be able to get the information, and the other one will get the product order if the user chooses the other type of payment method.
If this is what you wish to do, then adding a Free Text (HTML) field for the other payment method and using conditions in it will be fine.
But if what you wish to have is have all the information in one form, then I suggest that you create a total of 3 forms:
1 primary form that will house the two forms
1 will be your 1st payment method
1 will be your 2nd payment method
1st step: On the primary form
1. Add a radio button or a drop down menu form element. Add the selections for the payment methods
2. Add two Free Text (HTML) form elements
3. Name the 1st free text HTML form element as paypal and the other one as authorize.net
2nd step: Your payment forms (Paypal)
1. Create your payment form and use Paypal, and make sure you add there the information that you will collect from the user such as the name, address, etc.
3rd step: Your payment forms (Authorize.net)
1. Clone your payment (Paypal) form.
2. Delete the Payment Tool, a prompt will appear and ask "Would you like to keep the products to be used with another payment gateway?" Click OK.
3. Add the Authorize.net payment tool. If you kept the products, the product list will automatically appear again using the new payment method
4th step: Inserting the script in the Free Text (HTML) form element and setting conditions on your primary form
1. Open again the primary form
2. Click on the Paypal Free Text HTML and click Edit HTML button
3. The content will change to text area. Paste the script embed code for paypal in it and then click the Complete button
4. Do the same steps for the Authorize.net Free Text (HTML) and its code
5. Proceed to setting conditions by selecting the Show/Hide a form field
6. Select the proper condition settings
7. Do steps 5-6 for authorize.net
8. Save your form
This is the result of the instructions above: http://www.jotform.me/form/22562702027446
- LanayaAnswered on September 13, 2012 at 11:41 AM
Thank you for your help this is what I needed to know and is easy to follow the steps. Thank you
- JotForm SupportliyamAnswered on September 13, 2012 at 02:23 PM
Just let us know anytime if there is anything that might be a hurdle on the steps, we'll be more than happy to assist you.
- LanayaAnswered on September 13, 2012 at 07:10 PM
When I put the embeded code in the Text box as HTML it will not save when I click the compleat botton. Or if I edit in the H link from the toolbar it will not save into the text area. I attached a link to the form to an image to get around the issue. But I am courious as to why it will not take the HTML code to embed the form in the free text box.
- JotForm SupportjonathanAnswered on September 13, 2012 at 07:58 PM
Hi, you can also use the Free Text(HTML) field property button on top to input the embed code of the form..
Please try this step and refer to the screen image below for guidance.
1. Select the Free Text (HTML) field.
2. On top, there is an HTML button for the input (this is the property option)
3. Paste the embed code of the 'other form' and click on OK.
Also, are you trying to apply this feature on this form? If it is, can you guide us where in the form ou wanted this applied.
I tried checking the form, but I am a bit lost where you were intending to apply the condition. Perhaps if you can share to us, we can do it on a cloned form so you can learn exactly how it was done.
Please update us.
- JotForm SupportliyamAnswered on September 13, 2012 at 10:02 PM
In addition to Jonathan's reply, Lanaya, after inserting the code, the form will not actually appear on the form builder, but it will when you make a preview of the form
- LanayaAnswered on September 13, 2012 at 11:27 PMJonathan,
This is the form I need it on. http://form.jotform.us/form/22565555785163
I tried the Priority option, pasted the embeding html text and hit ok. The
text would not be there when I open the text box nor would it work on the
I tried to put it directly in the free text box it would not save it that
way. I tried clicking the html in the tools of the text box it would not
save the embeded code in the box.
This is the form I am trying to embed into the textbox
Currently I just have the picture of the dog with Next as a hotlink to the
form. But I wanted the form to be revealed if the buyer choses the check
option. Then I was going to repeat this process with each option and the
- JotForm SupportjonathanAnswered on September 14, 2012 at 12:15 AM
Please check this form http://www.jotform.me/form/22570862176457 .
Better if you clone it (guide: -How-to-clone-an-existing-form-from-a-URL) to see how it was done.
I just followed my colleagues (Liyam's) guide to come up with that form.
Please inform us should you need further assistance.
- raulAnswered on January 15, 2015 at 06:30 PM
I've moved your question to a separate thread so we can address it properly. You can find it here: http://www.jotform.com/answers/497164