What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cant find my forms or acct

    Asked by richard on September 12, 2012 at 12:53 PM

    i have been working on a form for our office for the past few weeks.  normally i would find jotforms in our favorites and click on it and when it opened up there would be the form i was working on.  today i did the same thing only it didnt open up my acct or show my forms. so i clicked on sign in and i entered my email addy and password and it said it wasnt found.  so i clicked on forgot password and entered my email address that i have received documents from before when i clicked 'submit' tab at the end of our form we were creating and it emailed me the form to my richardrealtor19@gmail.com acct.  please help me find our form and my acct info.  thank you in advance for your time and efforts,

    richard rolfingsmeyer

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    JotForm Support

    Answered by EduardoMendez on September 12, 2012 at 02:17 PM

    Hello Richard,

    I noticed that we have three guest accounts linked to your e-mail.  We would encourage you to please create a Free account with us so that all your forms can be easily accessed.

    Your accounts are as follows:


    Please log into the accounts to see if the form that you are looking for is there. According to our records all your accts are active.
    Let us know if you have any other questions!