- AnointedTab23Asked on November 08, 2017 at 11:26 AM
- JotForm SupportSabbirAnswered on November 08, 2017 at 11:54 AM
I have checked your form in mobile device and it's actually the background color that prevented the form from viewing.
Please try changing the Start and End color and check back again.
You can also check the cloned form here in your device: https://form.jotform.com/73114819751963
Hope this will help.
Let us know if you have any further query.
- AnointedTab23Answered on November 08, 2017 at 12:43 PMI have done that, and I am still unable to see it.
- JotForm SupportSabbirAnswered on November 08, 2017 at 01:26 PM
Sorry for still having this issue.
I have already notified this issue to our developer team and they will look into that.
We will let you know as soon as this issue is fixed.
- AnointedTab23Answered on November 08, 2017 at 01:43 PMThank you!
- JotForm SupportRoseAnswered on November 09, 2017 at 02:03 AM
We are sorry for this inconvenience.
The problem should be fixed now. Could you please check and let us know if the issue still persists on your side.
Thank you in advance for your understanding.