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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do I get in my account?

    Asked by angela arthur on September 12, 2012 at 01:40 PM

    My oofice manager has quit. I need to put up a job listing on Craig's List. I have an account, but do not know passwords. THe user was sally kwong at california green clean. her email is skwong@californiagreenclean.com.


    Next steps, thanks


    My email is aarthur@cailforniagreenclean.com/ phone 916.497.0333

    asap thans

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    JotForm Support

    Answered by EduardoMendez on September 12, 2012 at 02:28 PM

    Hello Angela,

    The account that I have found for that e-mail address  has a user name of:


    If you still have access to that e-mail account you can retrieve the password. However, if you are not able to access the email account, you can clone the existing clone by importing the form from the following URL:


    In order to import a form, you have create a new form on the form builder and choose the "Import Form" option and choose the "From a Web Page" button.  

    Paste the above link here and that will create a clone of that particular form.

    Let us know if we can further assist you!