What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why wont my form update?

    Asked by guystalkingff on September 12, 2012 at 02:35 PM

    my form is not updating properly i made the change on yoru website but when i refresh my websit eit doesnt up i am trying to update my startem form?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 12, 2012 at 02:44 PM

    Please accept our apologies regarding this issue.

    For a temporary fix, kindly replace all instances of form.jotform.com in your forms' embed code with www.jotform.com.

    For example:

    <script src="//form.jotform.com/jsform/12990311850" type="text/javascript"></script>

    should become

    <script src="//www.jotform.com/jsform/12990311850" type="text/javascript"></script>

    Hope this helps.