why wont my form update?

  • Profile Image
    Asked on September 12, 2012 at 02:35 PM

    my form is not updating properly i made the change on yoru website but when i refresh my websit eit doesnt up i am trying to update my startem form?

  • Profile Image
    Answered on September 12, 2012 at 02:44 PM

    Please accept our apologies regarding this issue.

    For a temporary fix, kindly replace all instances of form.jotform.com in your forms' embed code with www.jotform.com.

    For example:

    <script src="//form.jotform.com/jsform/12990311850" type="text/javascript"></script>

    should become

    <script src="//www.jotform.com/jsform/12990311850" type="text/javascript"></script>

    Hope this helps.