What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come my text field is not showing in the email but only when I check JotForm?

    Asked by mssmneur0 on February 01, 2011 at 05:12 PM

    I have a test field with about 250 words on it.  It's not showing with the email.  Please advise.

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    JotForm Founder

    Answered by aytekin on February 03, 2011 at 03:29 AM

    Try resetting the email and the new field(s) should be added automatically.

    1. Open your form on Form Builder and Click on "Email Alerts",

    2. Click on Notification email and then click "Delete Email" button at the bottom,

    3. Click on "Email Alerts" again but this time click on "Add New Email", then follow steps.