Why is the title showing up differently on Facebook preview?

  • Profile Image
    Asked on November 08, 2017 at 03:41 PM

    Hi, I cloned a form I had for something new and then renamed the form. I've logged out, logged back in, etc. The title on Jotform says what I want it to say (Eyeworks & Sarah M Photography  Workshop) but on the facebook preview link, it still says "clone of workshop." Help!

  • Profile Image
    Answered on November 08, 2017 at 03:51 PM

    This problem mainly occur when someone cloned a form and submit it to facebook without letting the facebook to scrape the updated data from the form's Open Graph History that has been provided in the header of the form.

    To prevent such situation, you can debug the form url and let facebook scrape your updated data.

    This is the facebook debugger link: https://developers.facebook.com/tools/debug/

    After you put your form url in the textbox, press Debug. Then you will see the Scrape Again button with the related information of your form. You just need to press the Scrape Again button so facebook can fetch the updated form data.

    Please refer to this screenshot below:


    I have already scraped it for you. You can check again by sharing your form in facebook.

    Please let us know if you have any further query.

  • Profile Image
    Answered on November 09, 2017 at 03:57 PM

    Im trying to debug some links from my blog and after click the button "Debug" the page refresh but is not loading nothing, the page keeps in blank idk why.
  • Profile Image
    Answered on November 09, 2017 at 04:03 PM


    I have opened a new thread for your query to keep the things in order.

    Please follow it here: https://www.jotform.com/answers/1295282