What happens if you reach your maximum Monthly Submissions?

  • SBTRock
    Asked on November 8, 2017 at 4:27 PM

    If I am using the FREE monthly Starter Plan, what happens if I reach my maximum of 100 Monthly Submissions?

    Will I get a notification that I have reached it?  So I don't send the form to anyone else?

  • David JotForm Support Manager
    Replied on November 8, 2017 at 5:30 PM

    There is no notification, however, when you logging to your account, you will see a message alerting you that you are almost reaching your monthly submissions. You can also check you account usage: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    If you reach the limit, your users will simply won't be able to submit the form, and you will need to wait for the first day of the following month for the monthly submissions count to reset. Let us know if you have more questions.