New Form Layout: form not showing on mobile device

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    sulaimanxyz 
    Asked on November 08, 2017 at 05:47 PM
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    John_Benson
    Answered on November 08, 2017 at 07:54 PM

    I opened the page URL (https://form.myjotform.com/sulaimanxyz/sic-referral-program-partner-signup) you have provided using my mobile device and I was able to replicate the issue. It is showing a blank page. 

    I will escalate this issue to our developers so they can investigate it. We will contact you again on this thread once we have any updates.

    Thank you.

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    sulaimanxyz
    Answered on November 08, 2017 at 07:57 PM

    Hey John,

    Very well, awaiting a prompt feedback please.

    Kind regards

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    Rose
    Answered on November 09, 2017 at 02:03 AM

    We are sorry for this inconvenience. 

    The problem should be fixed now. Could you please check and let us know if the issue still persists on your side.

    Thank you in advance for your understanding. 

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    sulaimanxyz
    Answered on November 11, 2017 at 06:49 PM

    The issue has been fixed now. Thank you.

    Furthermore,

    can you guys please have my username changed from "sulaimanxyz" to either of the following options?

    Option 1: "sic"

    Option 2: "sicforms"

    Kind regards,

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    Kevin_G
    Answered on November 11, 2017 at 08:31 PM

    Glad to know your issue is solved now. 

    Regarding your second request, I've moved it to another thread in order to assist you better, we will help you as soon as possible here: https://www.jotform.com/answers/1296757