New Form Layout: Mobile viewing issues

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    egphotographyimages
    Asked on November 09, 2017 at 12:10 AM

    My clients as well as myself, are unable to view my form on mobile devices. I'm new to jotform, so any advice or tips on fixing this problem would be greatly appreciated. 

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    Rose
    Answered on November 09, 2017 at 01:04 AM

    We are sorry for this inconvenience.

    I was able to replicate the same issue and I have escalated it to or developers for a further investigations.

    Once the problem is fixed, you will be notified via this thread.


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    Rose
    Answered on November 09, 2017 at 02:03 AM

    We are sorry for this inconvenience. 

    The problem should be fixed now. Could you please check and let us know if the issue still persists on your side.

    Thank you in advance for your understanding. 

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    egphotographyimages
    Answered on November 09, 2017 at 03:56 AM

    It is working now! Thank you so much for your help!