What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why isn't the currently saved embedded form not showing up in Preview in Browser?

    Asked by Mikayla, Small Claim Service on September 12, 2012 at 04:27 PM

    After I make the changes I want to the form and save it, when I look at it in Preview in Browser the new saved version is not there - it's the old version.

    Others seem to be having this problem as well. Is it a Jot Form issue, and are you working on it? When do you expect to have it fixed? It's affecting our business.

    Page URL:
    http://www.smallclaimservice.com/Form.html

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on September 12, 2012 at 04:43 PM

    Hello Mikayla,

    We apologize for the inconvenience.  As you have probably read on some of the posts on the forum, we are currently migrating to a more powerful cloud of servers and this has affected some of our customers.  This is a temporary issue and we'll inform you once the migration has been completed. 

    Meanwhile we are glad to help you with any issues you may have.

    To preview your form when making changes you can use the following URL:

    http://www.jotform.net/20265528945

    Thank you for your patience and let me know if that worked!

     

     

    PS.  You may want to change the URL on the source code of your page from 

    http://form.jotform.net/jsform/20265528945

    to

    http://www.jotform.net/jsform/20265528945