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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My submissions view isn't displaying submissions

    Asked by xtasy171 on September 12, 2012 at 04:38 PM

    I have a badge that says 16 submissions (which I know is accurate because i check submissions by email and not through your site)

    I click on it and it says it's loading my submissions and then it finishes loading and says there are no submissions at all. The view comes up blank.

    I tried this with another form and it works just fine for 2 submissions recorded for the form.


    Both views are set to "All Time"

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    Answered by WildThayne on September 12, 2012 at 04:40 PM

    Same here - ditto

    I can't get access to any of my submissions

    Guys I use jotform all day and I can't get to any of my submissions.  Can you please look into my account.

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    Answered by KI_Communications on September 12, 2012 at 05:10 PM

    I'm having the same problem.

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    Answered by fxr on September 12, 2012 at 05:33 PM

    Please try temporarily logging into your account @ www.jotformeu.com .


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    Answered by xtasy171 on September 12, 2012 at 06:22 PM

    Wow! It works perfectly on the EU site.