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jzoccaliAsked on November 9, 2017 at 4:36 PM
What am i doing wrong ?
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MarvihReplied on November 9, 2017 at 5:25 PM
That is correct, It will not go to your submission unless the user completed the payment. If not, it will go inside the "Incomplete Payment" tab.
You can enable the email notifiers for the pending payments too.
You can also add your IPN Relay URL to communicate with Paypal if there are updates on payments.
FAQ's for Incomplete Payment https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
Here is the guide on how to enable IPN Relay to your Paypal Integration.
https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account
Hope that helps.