No response from Support?

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    OceanAcupuncture
    Asked on November 09, 2017 at 06:08 PM

    I've got an open ticket (that I've solved myself with a workaround) and I placed a new ticket a couple of days ago but have stopped receiving notifications from Support. I can see that someone was working on my recent request because some test forms were filled in, but I don't know how to access that ticket online to see if there's a reply and I haven't had any notifications by email. Pls let me know what's going on?

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    John_Benson
    Answered on November 09, 2017 at 08:14 PM

    You can check all your questions/threads on this link: https://www.jotform.com/answers/asked.php

    I quickly checked your threads and I can see that JotForm Supporters replied to your issue. In any case, I did not notice it, please let us know.

    Thank you.