Not able to access my account

  • Mickledore
    Asked on November 10, 2017 at 8:15 AM

    I was half way through a form when the login screen suddenly appeared. It wouldn't let me login,. I closed the browser and tried again. It won't go beyond the login screen. Sometimes it says I'm auto suspended.

    Jotform Thread 1295714 Screenshot
  • John_Benson
    Replied on November 10, 2017 at 9:40 AM

    Sorry for any inconvenience.

    Our anti-phishing filter tool automatically suspended your account. Upon investigating it further, I did not see any fields that violate our terms

    I have now re-activated your account back to good status so you can manage and use your forms properly.

    Let us know if you need further assistance. Thank you.