Not able to access my account

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    Asked on November 10, 2017 at 08:15 AM

    I was half way through a form when the login screen suddenly appeared. It wouldn't let me login,. I closed the browser and tried again. It won't go beyond the login screen. Sometimes it says I'm auto suspended.

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    Answered on November 10, 2017 at 09:40 AM

    Sorry for any inconvenience.

    Our anti-phishing filter tool automatically suspended your account. Upon investigating it further, I did not see any fields that violate our terms

    I have now re-activated your account back to good status so you can manage and use your forms properly.

    Let us know if you need further assistance. Thank you.