What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded my account. Why is it still on the free plan?

    Asked by theflyerkid on September 12, 2012 at 10:52 PM
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    JotForm Support

    Answered by idarktech on September 12, 2012 at 11:05 PM


    Your account is now upgraded to Premium. Kindly logout from your account and log back in to be able to view the changes on your quota limits reflecting to a premium package.

    Thanks for subscribing to JotForm!