Is there a way to remove the credit card section from this form template?

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    amidwestkitchen
    Asked on November 10, 2017 at 09:13 AM

    Hello there, I am a paying customer and would like to use a template however, there is a credit card section that I don't need and can't remove.  Is there a way to remove the credit card section from this form?  If not can you direct me to where I can get exact calculations this form has in the ordering section?  Thanks in advance.

    Here is the template:  https://www.jotform.com/form-templates/homeplate-online-order-form

  • Profile Image
    Jan
    Answered on November 10, 2017 at 10:36 AM

    Are you using the form template now? I checked your forms and I did not see any form similar to the template.

    The credit card section on that form template is part of the payment integration. The products field is also under the payment integration.

    The solution is to remove the payment integration and use Purchase Order tool instead. This tool allows you to have the same functionality as the payment integration without integrating it to a payment processor (PayPal, Stripe, Authorize.Net etc).

    In the Form Builder, select the payment field and then click the "Trash/Delete" icon. After that, insert the Purchase Order tool. The previous products should appear automatically. Here's a screen capture:

    1510327340potool.gif

    Related guide: How-to-Create-Payment-Form-with-Purchase-Order

    Hope that helps. Thank you.

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    amidwestkitchen
    Answered on November 10, 2017 at 11:43 AM
    Thank you I'll try it. I'm not using it now because I couldn't get it to work, so I will go back in and give it a try. Is the PURCHASE ORDER tool a widget? I don't think I ever saw that.

    PS. Where on my dashboard can I see my subscription or billing info?

    Thank you

    Jocelyn

    ...
  • Profile Image
    Jan
    Answered on November 10, 2017 at 12:01 PM

    The Purchase Order tool belongs to the Payment Processing Apps. Here's the link: https://apps.jotform.com/app/purchase_order_app.


    Where on my dashboard can I see my subscription or billing info? 

    You can find the billing information in the Account Billing section. Here's the link: https://www.jotform.com/myaccount/billing.


    Hope that helps. Thank you.