Private Key Wizard

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    JoyrideCoffeeHR
    Asked on November 10, 2017 at 09:28 AM

    I created a form and cannot view its submissions because I am required to enter a "private key" which I do not have. Please advise!

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    onur
    Answered on November 10, 2017 at 09:34 AM

    Hello,

    Could you please have a look at following article about how to use encrypted forms? https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them 


    When you enable encryption in form settings you should be asked to create a key or use an existing one. You should provide that key to decrypt submissions.


    Hope that helps,

    Regards.