- JoyrideCoffeeHRAsked on November 10, 2017 at 09:28 AM
I created a form and cannot view its submissions because I am required to enter a "private key" which I do not have. Please advise!
- JotForm DeveloperonurAnswered on November 10, 2017 at 09:34 AM
Could you please have a look at following article about how to use encrypted forms? https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
When you enable encryption in form settings you should be asked to create a key or use an existing one. You should provide that key to decrypt submissions.
Hope that helps,