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JoyrideCoffeeHRAsked on November 10, 2017 at 9:28 AM
I created a form and cannot view its submissions because I am required to enter a "private key" which I do not have. Please advise!
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onur JotForm DeveloperReplied on November 10, 2017 at 9:34 AM
Hello,
Could you please have a look at following article about how to use encrypted forms? https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
When you enable encryption in form settings you should be asked to create a key or use an existing one. You should provide that key to decrypt submissions.
Hope that helps,
Regards.